Privacy Policy

By using HostBilling, you acknowledge that you have read and agree to this Privacy Policy.

Last Updated: [December 1, 2024]

1. Introduction

Welcome to HostBilling, a product of SoftHash ("we", "us", or "our"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using HostBilling, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Service.

2. Information We Collect

2.1. Personal Information

We may collect and process the following personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and other registration details.
  • Billing Information: Payment details, billing address, and transaction history.
  • Usage Data: Information about how you access and use the Service, including IP address, browser type, operating system, and pages visited.

2.2. Non-Personal Information

We may collect non-personal information that does not directly identify you, such as:

  • Technical Data: IP addresses, browser type, operating system, and device information.
  • Usage Data: Details of your interactions with the Service, including access times, pages viewed, and resources used.
  • Aggregate Data: Statistical data aggregated from multiple users to understand trends and improve the Service.

2.3. Information from Third Parties

We may receive information about you from third parties, such as:

  • Payment Processors: To process your payments securely.
  • Marketing Partners: To provide you with relevant offers and information.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and Maintaining the Service: To operate, maintain, and improve the Service.
  • Account Management: To manage your account, authenticate users, and provide customer support.
  • Billing and Payments: To process transactions, manage billing, and prevent fraud.
  • Communication: To send updates, newsletters, marketing materials, and respond to your inquiries.
  • Personalization: To tailor the Service to your preferences and enhance your user experience.
  • Analytics and Improvements: To analyze usage patterns and improve the Service.
  • Legal Compliance: To comply with legal obligations and protect our rights.

4. How We Share Your Information

We may share your information in the following ways:

4.1. With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.

4.2. For Legal Reasons

We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of SoftHash, our users, or others.

4.3. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

4.4. With Your Consent

We may share your information with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Restriction: Request restriction of processing your data.
  • Portability: Request transfer of your data to another service provider.
  • Objection: Object to the processing of your data for certain purposes.

To exercise these rights, please contact us using the contact information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the Service may not function properly.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our Service, you consent to the transfer of your information to countries that may have different data protection laws than your own.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting. Your continued use of the Service after such changes constitutes your acceptance of the new Privacy Policy.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law provisions.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: